Blog Posts

Looking to improve communications in your company? Go over everything you should consider to hire Switchboard Cloud™.

User Complaints about Elastix

User Complaints about Elastix

Understanding Common User Complaints about Elastix PBX

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Elastix, once a popular open-source Unified Communications (UC) solution, has garnered both prais...

3CX® Softphones

3CX® Softphones

Understanding Connection Errors in 3CX® Softphones

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3CX® is a software-based private branch exchange (PBX) system that uses VoIP technology to facili...

Advantages of Using a VoIP PBX Phone System

In today’s fast-paced business environment, effective communication is crucial for success. Traditional phone syst...

Legal consequences for making fraudulent calls

In the digital age, businesses rely heavily on telecommunication systems to conduct daily operations. A Private Br...

Advantages of Using Twilio as the Communications Provider

Twilio is a cloud communications platform that provides APIs for developers to build and integrat...

How an IVR Manages Queues

How an IVR Manages Queues

Customer Service Department

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In today’s fast-paced business environment, providing efficient and effective customer service is more important t...

Companies save on their phone bill by switching to VoIP

In an era where businesses are increasingly looking to cut costs and improve efficiency, leveraging modern technol...

Main Complaints of FreePBX®

FreePBX®, an open-source GUI (graphical user interface) that controls and manages Asterisk®, a Vo...

Turbodial & Keap

Turbodial & Keap

Key Improvements and User Complaints

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TurboDial is the voice companion for Keap. It uses Twilio to co...